At Carlinkitt, we are committed to providing high-quality products and ensuring our customers are fully satisfied. That’s why we offer a full 1-year warranty on all eligible products purchased through our store.
This warranty is valid for one year from the date of purchase. It covers all manufacturing defects and product malfunctions that occur under normal use. If your item develops a fault within this period, we will replace it free of charge.
The warranty includes defective materials, issues caused by faulty workmanship, and any functional failure that occurs during normal usage.
The warranty does not cover damage caused by misuse, mishandling, or unauthorized repairs. It also excludes normal wear and tear, cosmetic damage, and water or moisture damage unless the product is specifically labeled as water-resistant. Products not purchased directly from carlinkitt are not eligible for warranty service.
To make a claim, contact our customer support team at support@carlinkit.store with your order number and a clear description of the issue. If possible, please include photos or a short video showing the defect. Once your claim is approved, we will arrange for a free replacement and provide instructions for any return process required.
If you have any questions or concerns, our support team is always ready to assist you. You can reach us via email or through the Contact Us page on our website.
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